At The Arkk Alliance, we’re not just crunching numbers – we’re streamlining payroll solutions for a diverse range of clients. As a rapidly growing accountancy practice, our payroll bureau is at the heart of our operations, ensuring timely and accurate payroll services that our clients rely on.
We’re on the lookout for a meticulous and proactive Payroll Officer to join our dynamic team. In this role, you’ll manage end-to-end payroll processes for multiple clients, ensuring compliance with UK regulations and delivering exceptional service.
You will work as part of the Employer Services & Payroll Team, reporting to the Payroll Manager in this Full-Time position, from our Leamington Spa office.
What you’ll be doing
- Manage the end-to-end processing of weekly, fortnightly, and monthly payrolls, bringing a steady and reliable hand to a diverse client base.
- Act as a supportive partner to clients, using your empathy to guide them through complex payroll issues with sensitivity and patience.
- Coordinate the collection and verification of timesheets and attendance, ensuring even the smallest details are captured accurately.
- Accurately calculate wages, overtime, and statutory deductions (SSP, SMP, SPP), treating every payslip with the care it deserves.
- Ensure total compliance with HMRC and RTI submissions, providing a safe pair of hands for our clients’ regulatory responsibilities.
- Handle pension administration and Auto-Enrolment duties, ensuring employees’ futures are correctly managed.
- Navigate the annual cycle with ease, leading on P60s, year-end procedures, and the preparation of P11D benefit forms.
- Maintain meticulous, up-to-date records, finding satisfaction in the order and accuracy of well-managed data.
- Be a direct and clear communicator when needed, providing firm solutions to ensure clients stay on track and compliant.
- Solve problems with a positive, upbeat approach, turning repetitive tasks into opportunities to deliver exceptional, human service.
What we are looking for
- A people person who loves data: You thrive in the rhythm of repetitive tasks but find your energy in the shifting circumstances and stories behind the numbers.
- An Empathetic Communicator: You are sensitive to the fact that payroll affects people’s lives; you’re supportive when clients are stressed but direct when they need clear guidance.
- Bureau or Practice Experience: You’ve previously worked in a fast-paced payroll environment and understand the unique pressures of a multi-client desk.
- Qualified or Qualifying: Ideally, you hold a Payroll Technician Certificate (PTC) or are working toward a CIPP qualification.
- Software Savvy: You’re comfortable with BrightPay, Payroll Manager, or similar platforms, and you enjoy using tech to make life easier for clients.
- Resilience & Positivity: You bring a glass-half-full attitude, recognising that while the process is consistent, the relationships are what make the job rewarding.
- Attention to Detail: You have a natural detective mindset. You spot the one digit that’s out of place before it becomes a problem.
- Organisational Excellence: You can jump between different client needs without losing your cool or your focus.
- Discretion & Trust: You handle sensitive information with the utmost respect and understand the importance of GDPR and data protection.
- A True Team Player: You work independently with confidence but are always ready to support your colleagues.
What you’ll get in return
- A competitive salary of up to £32,000 per annum (DOE).
- A great work-life balance with a 35-hour week and a 2pm finish every Friday.
- Generous time off, including 22 days holiday (plus bank holidays) and a full Christmas Shutdown (4 additional days between Christmas and New Year).
- A Birthday Bonus Day Off, because your special day shouldn’t be spent at a desk (even if it falls on a weekend, you still get the day).
- Comprehensive healthcare, including private health and dental benefits, plus rewards for healthy living.
- Investment in you through mentorship, hands-on experience, and continuous learning via workshops and seminars.
- Real career growth opportunities within our evolving practice.
- A vibrant culture with regular team socials and a friendly, dynamic atmosphere.
- A voice that matters. Be part of a growing, ambitious company where fresh ideas and initiative are genuinely celebrated.
Hours
Full-Time 35hours/week (Monday to Thursday 08:30 till 16:30 & Friday 08:30 till 14:00)
Is this role for you?
If you’re a payroll pro who loves the rhythm of the data but never forgets the person behind the payslip, we want to hear from you. We’re looking for that rare mix of technical precision and genuine empathy.
Ready to bring your expertise and upbeat energy to a team that values the human side of payroll? Send your CV and a brief cover letter to us using the form below. Shortlisted applicants will be contacted for an interview.
